Our Mission and ongoing Commitment
We LOVE putting smiles on the faces of families and leaving families in a better place.
Our commitment has always been to assist people with one of the most important, and often stressful, times of their lives – finding or selling a home, and we do this by providing a trusted, informative, personalised and rewarding service, based on solid, continual training and committed teamwork. This isn’t new, we’ve been doing this for years.
Higgins Real Estate Lismore is based in Lismore and has been serving the Far North Coast and Northern Rivers community since 2001, specialising in the sale and management of residential, rural and commercial properties.
Many people have placed their trust in Higgins Real Estate and continue to do so. We our proud of our culture, the trusted service we provide and the bonds we’ve formed with our clients, which is attested to in our many Google and other online client reviews and Client Reviews all which attest to the SUCCESS and the HAPPINESS we have given to many people over many years.
We guarantee to deliver the highest possible price to our clients, with the lowest possible stress with a “no risk” marketing campaign and service guarantee.
Our Success Comes from our Difference
We question typical real estate practices and invite you to read on to see why we believe out points of difference are there to BENEFIT YOU.
Your home is your most important asset so choosing the right real estate agent, who can provide a sales guarantee and range of solutions to suit your needs, is crucial.
NO Sale-NO Charge Guarantee
You will never be out of pocket with Higgins Real Estate. That’s right – No Upfront Costs! You pay nothing whatsoever until your property is sold. One single fee based on a % of sale price with no hidden extras such as unnecessary advertising or marketing expenses.
Higgins Real Estate carries all the photography and marketing costs. You pay nothing until you sell. This guarantees you cannot lose money if your home does not sell or if you change your mind and decide not to sell.
Modern & Smart Marketing
We maintain an extensive, everchanging and constantly growing database of buyers and sellers that we regularly contact to ensure your property is reaching the correct audience.
Our marketing ensures your property will receive maximum exposure on the most popular online property portals and social media sites, exposing it to every buyer in the marketplace, including buyers across our entire network of affiliated offices throughout Australia and overseas.
- Newspaper print with a little picture of your home – just takes YOUR money and advertises the agent!
- Why pay for agent’s profile if you don’t receive a result.
Buyer Magnetised Office
A large number of our inspections are carried out after hours and on weekends to suit client needs.
Our phone lines are answered by a person 24hours a day, 7 days per week, ensuring no buyers are missed.
No Open Homes!
Inspections are by appointment ONLY with genuine qualified buyers.
- Stickybeaks will not buy your home. Only BUYERS will buy. Therefore only buyers should inspect.
- We believe in SERVICE therefore Inspections are tailored to suit YOU and the potential buyer – NOT to be convenient for the agent – typically for 1 hour on a weekend.
- It also means no unsupervised strangers or nosy neighbours wandering through your home, whilst the agent is busy with other non-qualified people.
- Open homes are used to gain more clients and absolutely do not reflect the true interest in the property by genuine buyers.
Open Homes are risky
- Oftentimes the agent does not adequately identify or monitor any of the people going through your home! Does your insurance cover you for any theft when groups of people are invited into your home all at the one time? Most probably not!
- Open homes offer only a very limited amount of time for viewing before the agent rushes off to yet another open home.
- Open homes can leave you exposed to the risk of “games” being played by some visitors or residents o talk the property down to discourage others.
Our personal and tailored inspections give genuine buyers far more attention and a more relaxed time to inspect and savour the best rooms in the property, to ask questions and get a real feel for the property they may choose to buy. Our personal inspections also mean we can use our sales expertise to address any concerns from interested buyers on the spot and make sure we get the best price for your property.
YOU Are In Control
With Higgins Real Estate YOU are in control of the sales process the whole time and have nothing to worry about. We don’t believe in giving you false information even if its not what you want to hear. It’s your home and the final decision to sell is yours.
Highly Trained and Motivated Team
Higgins is a TEAM of highly trained professionals whose previous backgrounds in financial planning, mortgage broking, conveyancing, marketing, customer service, sales, farming and 2 x Justices of the Peace, bring a huge amount of knowledge, experience and expertise to assist all of our current and future clients.
Our Sales Fee is recognition for our culture, expertise, competence, dedication and caring to obtain a great result which will allow our clients to move on to the next phase of their lives.
This is achieved by our strong focus on continual education and professional development to constantly improve knowledge, skills in negotiation, communication and customer service. As members of the Pittard Training Group, our staff can provide our clients with the assurance that they will receive the highest level of customer service and client care.
You Benefit from our NEGOTIATION SKILL
If cheap agents are willing to give away their own money- what do you think they will do with your money? Many agents may claim they have the best negotiation skills however we’ve encounted many buyers who’ve proved that claim incorrect- they definitely would have paid more! An agent with the most sales is not an indicator of the best negotiation skills and obtaining the best price. We have heard many examples of this with the agent just negotiating to the Vendor’s minimum accepted price.
Advertising your property at a price BELOW what you would accept, will damage the sale of your property.
It may be better to pay an extra 1.1% for a selling fee with an experienced negotiator with a sales guarantee, than to risk receiving 10% less on selling price.
Our ongoing training with experienced industry leaders, Pittard Training Group, ensures that we are committed to getting a great result – not a desperation to put a sale “at any cost” on your property – which would leave you wondering if you could have done better! You may not even realise this and the agent certainly won’t tell you. Poor negotiators can cost you a lot of money.
Higgins Real Estate provide truthful sales estimates – then negotiate the highest possible selling price.
When first impressions count, it’s vital that your house is presented perfectly for potential buyers. Our specialist photographers will capture the best aspects of your house. We can also produce floor plans if necessary. Combined with our comprehensive property descriptions, and a Law Society Listing Contract, your property is ready for marketing within a few days.
The Team Inspection
This means that you will have ALL of our salespeople working on your behalf, who introduce more people to your home from their own extensive and qualified buyer database.
Marketing and Selling Methods
Higgins Real Estate uses the most effective marketing and selling methods, including our Fast Track Sale or Private Auction/ Silent Bid Declaration, and guarantees to deliver the highest possible price to their clients, with the lowest possible stress.
Fast Track Sale
Our Fast Track Sale is a no price marketing strategy we’ve used since 2001, a strategy very misunderstood by others, and is simply placing the property on the market without a set price. We do this for the first three weeks before a price is advertised.
This strategy is usually chosen by vendors who do not wish to jeopardize their sale by setting too high a price on the property and potentially scare away genuine buyers. This also creates competition among buyers and has seen us achieve higher than expected prices.
Rest assured that Vendors who choose the Fast Track Sale method are highly motivated to get the best price and are willing to listen to all price opinions and offers.
The agent will give an indication of price based on sales of similar properties at the time. If the price is within the buyer’s budget the agent will encourage the buyer to view the property and make a price opinion or make a genuine offer. ALL price opinions and offers are presented as they come in, in writing, for vendor consideration.
This has been a very successful method of sale for vendors with properties selling within the first few weeks at prices higher than the vendor expected.
Private Auction / Silent Bid
This internationally-acclaimed process is demonstrably better than a public auction for sellers. It not only removes the need for invasive open homes and expensive marketing campaigns, but it also removes any pressure to accept an offer below your comfort level.
With the Private Auction / Property Silent Bid, no competing buyer is privy to another buyer’s offer. Each buyer must offer their highest price without being influenced by what somebody else may have offered. On most occasions buyers offer higher than they would normally do at auction.
Talk to us about this NO FUSS, NO STRESS, JUST RESULTS sales technique.
Keeping you updated is the minimum you should expect from your agent. Keeping you delighted with a professional and efficient service and a great result is what we strive to achieve for you and which is supported by the excellent systems in place to ensure we deliver the best service possible.